Job Title: 

Support Specialist and Showroom Sales

Job location:

Brooklyn, NY

COLOR ATELIER is a paint & plaster company with locations in San Francisco, California, and Brooklyn, New York.

Our mineral-based paints & plasters are the finest architectural finishes offered in the U.S., made with the highest quality eco-friendly ingredients offering beautiful, durable applications.

Our clientele at Color Atelier ranges from architects, designers, and contractors, to design-savvy shoppers, homeowners, and DIYers.

We are currently looking for an Support Specialist and Showroom Sales professional to join our team and play a vital role in our operations and sales. We are looking for someone who will be able to help coordinate our Brooklyn showroom's day-to-day operations, provide e-commerce customers with email & phone support, manage customer’s order experience, and host in-person showroom appointments. Candidates should have prior experience in a design-architecture environment, and/ or paint, plaster, building material experience.

We would need this person to be able to represent our brand to the high standards that we maintain in our products, our customer service, and our client relations. This position is for someone who wants to grow with our company and add their energy and creativity to the team.

This full-time position is based out of Color Atelier's Brooklyn Showroom, at the Industry City. The environment is fun, and creative with lots of shops, and restaurants around, and also within short walking distance of public transportation.

We provide a competitive compensation package that includes a generous base salary, paid time off, 401K, plus a performance-based bonus, if applicable.

Position: Full-time

Start date: ASAP

Rate of Pay: Depending on experience, $24.00 - $34.00 per hour

Hours of work and days: Monday to Friday, between 8 a.m. to 5 p.m

Work Location: In person

 JOB DUTIES AND RESPONSIBILITIES:

• Demonstrate exceptional product knowledge and be capable of giving expert color, finish, and design advice.
• Host showroom appointments, providing the absolute best customer service experience.
• Manage and build new and existing client relationships.
• Take customer orders through various methods (email, phone, in-person) and standard retail procedures for an appointment-only showroom setup.
• Respond to sales and customer service inquiries via phone and follow-up emails, providing assistance with product applications, and troubleshooting.
• Communicate daily with the San Francisco showroom to coordinate order shipments and manage product inventory.
• Work as a production back up, processing orders by tinting paints and plasters, and preparing for shipment.
• Willing to jump in when and where needed.
• Organize the showroom. Clean and maintain all areas and equipment. Arrange stock items.
• Additional duties as assigned.
• Product handling (over 60 lbs).

• Previous work  experience in a design-architecture showroom, retail, and/ or paint, plaster, building material experience. 
• Strong communication skills.
• Proficiency in using computers.
• Excellent verbal and written communication skills.
• Willingness to take the extra steps needed to exceed our clients' expectations.
• Displaying a willingness to work with all team members and assist all customers in the showroom.
• Developing extensive knowledge across our products.
• Manage time wisely, work independently, and be a self-motivating proactive worker.
• Four years of High School with a diploma or Bachelor's degree.

The job description is subject to change, at which time your job responsibilities may change accordingly.

To apply for this opportunity, please send your resume to burju@coloratelierpaint.com, with the subject line "Operations Specialist and Paint Showroom Sales BK”.

Color Atelier is an Equal Opportunity Employer.